A statement directly from the company, “GoPro is committed to providing our customers with great product experiences.
We plan to resume shipment of Karma once the issue is addressed.”
FAQ’s consisted of:
Q:My Karma drone feels like operating okay.
Can I continue to use it?
Refer to the Return Instructions section above.
Q: Can I exchange my Karma drone for one that is not affected?
We are recalling all Karma units and providing a full refund.
We are investigating the issue and plan to make Karma available once it has been resolved.
For return instructions, visit this link:https://gopro.com/2016karmareturn
