We have had no contact of any kind with Revision in the purchase of these skis.
Yet, just 12 months ago, Revision was at the peak of a rapid rise.
They also offered a warranty policy which covered rail damage something unheard of in the industry at that time.
Batalla eventually went out of business, unable to fulfill ski orders.
So what happened this time?
By the time the skis were delivered in March, they had refunded all but two remaining faithful skiers.
According to our forum members, direct customers stateside have been less fortunate.
Nearly a year later, many are still without their skis.
Some have filed claims with their banks.
Some, like NS member tdollo, have been successful.
Others were denied by their banks due to policy terms.
That’s not the only example of Revision seeming to treat its customers with contempt.
The later orders were full priced, while the pre-orders were discounted.
Revision originally attributed the delay in production to a factory error.
Last season all Bill’s skis [were built] with poplar plus bamboo core"A.
Instead, they attributed the delays to two things.
Several Newschoolers members reported submitting the customer service form, and have still not received responses.
Logan Imlach, Faction Skis and many individuals have been exemplifying what makes the Newschoolers community so great.
